Shipping Policy
Thank you for visiting and shopping at Sunglow Radiance.We are committed to delivering your orders accurately, in good condition, and always on time. Please read the . following shipping policy to understand how we process and dispatch your orders.
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📦 Order Processing Time
• All order will be shipped within 6-7 days after Order is approved(excluding Sundays and public holidays).
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After order is shipped, Order will be delivered within 2-4 days, based on the customer location.
• If we are experiencing a high volume of orders or delays due to unforeseen reasons (like stock issues, weather, or courier delays), we will notify you via email or WhatsApp.
• Orders placed after 5 PM will be processed the next business day.
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📦 Packaging
We ensure your products are packed safely and shipped with protection.
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🛑 Delivery Delays
We are not responsible for delays caused by:
• Incorrect or incomplete shipping address
• Courier delays or strikes
• Natural disasters or uncontrollable events (weather, lockdowns, etc.)
However, we will actively follow up and support you in such cases.
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📬 Undelivered or Returned Packages
If your package is returned to us due to an incorrect address or failed delivery attempts, we will contact you. Re-shipping charges may apply.
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📞 Need Help?
If you have any questions about your order or shipping, contact us at: